FAQ

Our office is located on the second floor. When parking for your appointment, please park on the left side of the building (not out front) and enter through the side door. If you require the elevator, it will be straight ahead, and our office is the first door on the right.

Cleona Dental accepts Blue Cross Dental insurance. We are happy to handle all the necessary paperwork for your convenience. Payment is requested at the time of service, and you will be reimbursed directly by your insurance company.

If you have completed your paperwork online (which is the preferred method for our office), we ask that you arrive just 5 minutes before your appointment time. If you are unable to complete the paperwork online, please arrive at least 20 minutes prior to your appointment.

In case of a dental emergency after our regular business hours, we have a dentist on call 24/7 who will be available to assist you. Simply call our office number, and when prompted, press 3 for the on-call dentist. If it is during our regular business hours, we will ensure that you are accommodated as soon as possible to address your dental emergency.