While many things have changed over the last couple of months, one thing has remained the same: our commitment to your safety.

That's why our staff is taking every precaution to make this office as safe as possible for our patients. You may see some changes when it is time for your next appointment including:

• Our office will communicate with you before your appointment to ask some screening questions. You’ll be asked those same questions again when you are in the office.
• When you arrive for your appointment, don't enter the office. Call us and an escort will come down to take your temperature, ask you COVID-19 screening questions, and then walk you to the office.
• If your temperature is over 100.4 we will need to reschedule your appointment.
• We are only allowing the actual patient to come up to the office unless you are a child under the age of 18 (then one parent will need to come to the appointment), or a patient that needs assistance (then one caregiver may come to appointment).
• We ask that a mask be worn to all appointments to keep other patients and our staff safe in the spreading of COVID-19.
• Please use the provided hand sanitizer when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
• You may see that our waiting room will no longer offer magazines, children’s toys, and so forth since those items are difficult to clean and disinfect.
• Appointments will be managed to allow for social distancing between patients.
• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice.

A letter from the Cleona Dental Team